Privacy Policy

We cherish the faith you have in us and are aware of how important it is for your personal information to be secure, discreet, and private. When you use the webpage www.dress-story.com or its smartphone app, m-site (hereinafter referred to as the “Platform,” this Privacy Policy, also known as the “Policy,” defines our policies in relation to privacy on the private details we process via your use of those platforms.

While you might be able to view some areas of the Website without subscribing with us, kindly be aware that we do not provide any products or services through this Platform outside of India. You expressly acknowledge that you are abide by the terms & conditions provisions of this Privacy Legislation, the Terms of Use, and the applicable product or services conditions and policies by navigating this Platform, offering your information, or using a product or service made available on the Platform. You also agree and acknowledge to be governed by UAE law, including yet not limited to laws pertaining to privacy and data protection. Please refrain from using or accessing our Platform if you disagree.

Why we collect your information?

We gather and retain your personal data that you voluntarily disclose to us when using our Platform. Our main objective is to give you a secure, effective, effortless, and personalised experience. This enables us to adapt our Platform and provide features and services that will most likely satisfy your needs and make your visit safer and simpler.

If you share any personal or other data with us or a third party, we will not in any way be held accountable for its correctness. We reserve the authority to cancel or suspend your online profile at our sole discretion if you submit any data that is untrue, inaccurate, non-current, or incomplete (or that is incorrect, wrong, non-current, or incomplete), or if we have sufficient evidence to demonstrate that such information is false, incorrect, non-current, or incomplete.

Details about registration and accounts

At the moment you sign up on the Platform, we may gather personal details from you, such as your name, phone number, address, email address, fax number, gender, date of birth, government-issued IDs, credit card, debit card, or other payment instrument data, user preferences, etc. We try to make it clear which fields are necessary and which ones are optional. Although you may view various areas of our Website without registering, some actions (like making an order) do demand registration. Your contact information is used by us to bring you offers that are customised to your interests and past purchases. Also, we could obtain details about you from other resources and include them in our account information.

Browsing Data

Based on how you use our Platform, we may automatically collect certain data about you. To better understand, safeguard, and serve our users, we conduct internal studies using this data on the demographics, interests, and purchasing and browsing patterns of our users. This data is gathered and evaluated in aggregate form. This data could include the URL you just left (whether it is on our Website or not), the URL users go to next (whether it is on our Website or not), information about your computer’s browser, your location, and information about your smart phone, including its IP address and a password for it. We gather data on your purchasing habits, preferences, and other similar information if you decide to make purchases using the Platform.

Transactional Details

If you deal with us, we may also collect additional information from you, such as your billing address, credit card number, expiration date, and/or other payment instrument information, such as tracking data from checks or money orders.

Message Data

Information you choose to give us in terms of communication, such as when you utilize voice commands to buy on the Platform, post messages in our chat rooms, message boards, or other messaging sections, or offer feedback.

To the extent that it’s allowed by law, we keep this information as long as it’s required for dispute resolution, customer service, and problem-solving. In addition, we gather all the information related to user activities on the platform, such as but not restricted to, information on the description of the items, their costs and delivery schedules, and any records of disputes.

Data security statement

To prevent the loss, abuse, and manipulation of the data under our control, our Platform implements appropriate security measures and policies. We provide you access to a secure server every time you modify or access account information. While in our hands, your information is safeguarded against unauthorised access by following certain security protocols.

However, when utilizing the Website, the users believe to the inherent security risks associated with data transmission via the international network and the World Wide Web, that can’t always be guaranteed to be 100% safe. As a result, there will always be some inherent risks associated with using the Platform.
The security of your account’s login and password information is your responsibility. Any claimed or real unauthorised use of your account/password must be immediately reported to us.

Any private details you give us when using or interacting with our services in a free and public setting, such as a blog, message board, chat room, or discussion page is not considered confidential, is not considered personal information, and is not covered by this privacy statement.

You should exercise caution when disclosing your data in such public contexts since they are available to other parties who may receive it or use it for their own reasons. Note that you are responsible for any harm you or any third party may experience as a result of disclosing your personal information to the public.

Cookies Policy

On some sections of the Platform, we employ data collecting tools like “cookies” to monitor user behaviour, track the success of our advertising campaigns, and encourage trust and safety. Little files known as “cookies” are stored on your computer’s hard disc to help us provide our services. Some of the functions we provide may only be accessed by using “cookies.” Also, we employ cookies so you only need to type in your username once or twice throughout a session. Cookies may also enable us to deliver content that is specifically tailored to your interests.

The majority of cookies are “the session cookies,” which means the cookies are removed from your hard disc at the conclusion of a session. If your browser allows, you may always choose to reject our cookies, but doing so may prevent you from using some Platform features and force you to input your password too frequently when logged in. Moreover, third-party “cookies” or other identical devices may be used on some sites of the Platform. We have no influence over how third parties utilise cookies.

Publicity on the Platform

Whenever you visit our Platform, advertisements are served by third-party advertising businesses. In order to show you adverts for products and services you might be interested in, these businesses may utilise information about your access to this and different websites (but not your name, location, email address, or phone number). Without your express permission, we will never provide your private information to a third party for marketing or advertising.

Modification Policy

We retain the right to modify this privacy statement at any time, for any reason, and we may or may not notify you through email or a notice on the site’s home page. To stay update you need to keep reading our policies.

Governmental Law

The laws of UAE shall apply in interpreting and governing the provisions of this privacy policy. The Merrut, Uttar Pradesh courts will have sole jurisdiction over any controversy relating to or resulting from this privacy policy.
Resolution of Complaints
You can get in touch with our grievance officer using the information below if you have any inquiries, grievances, or concerns regarding this Privacy Policy or the Platforms.

Name:
Email:
Designation:

Note: Each clause in this privacy policy must, if feasible, be read in a way that makes it legal under the legislation in force. However, if any provision is found to be illegal or invalid, it will only lose its force to the extent that it is found to be illegal or invalid, and the remainder of that provision or the other elements of this privacy statement will remain in effect.

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